Live Event:
Customer Experience
9th March 2023, 09:30-13:00 CET
Join us
CAN I WRITE SOMETHING HERE?

One bad customer experience can travel like a wildfire and impact your business and long-term brand equity.

We all have a CX story – good or bad. The aim is to increase the good ones and eliminate the bad ones.

Join our live event on Customer Experience (CX) on the 9th of March to learn from 6 different key speakers as they share their take on this topic. You’ll leave the event with insights, inspiration and tools to elevate the experience your customers have when interacting with your business.

There is only a limited number of seats available, so make sure to sign up now!

WHEN: 9th March 2023, 09:30 - 13:00

WHERE: Danish Architecture Center (DAC), Bryghuspladsen 10, 1473 Copenhagen

Registration includes beverages and food. The event is FREE but there is a charge for no-shows without prior cancellation of DKK 350. It will not be possible to attend the event online.

Registration form
Speakers
Helen Wilson
Global Chief Experience Officer, Ipsos
The Forces of CX: The ingredients to drive stronger relationships
Casper Johansen
Retail Customer Experience Manager, Bang & Olufsen
A peek behind the scenes of creating a love story in luxury retail
Andreas von der Heide
Co-founder, Les Deux
Brand Building through Customer Experience.

Klaus Falk Paarup
Director Customer Excellence, Topdanmark
Moving a Successful Brand to the Digital World
Fiona Moss
Head of CX Global Analytics Team, Ipsos
The key to your CX success: Finding the right Customer Experience KPI for your business
Tony Smith
Global Head of Territories Activation, Customer Experience, Ipsos
Mystery Shopping: Ensuring your brand consistently delivers on your promises
Heidi Boye
Country Manager, To Good To Go
Being inclusive with authenticity without “box ticking”
Ibi victu recreati et quiete, postquam abierat timor, vicos opulentos adorti equestrium adventu cohortium, quae casu propinquabant, nec resistere planitie porrecta conati digressi sunt.