One-third of CX professionals believe their organization delivers an experience that is worse than promised. What to do?
Learn from industry experts at Air Canada, RBC, Alterna, Ipsos and Qualtrics who have made significant strides delivering against this challenge and are keen to share their learnings.
Join us to learn about best practices and learnings in customer experience. Speakers and panelists will share stories on how they have tackled these challenges head on.
Don't miss your opportunity to hear from:
- Yuliya Chernova - Manager, Air Canada
- Hadja Cherif - Member Experience Manager, Alterna Savings
- Ian Cummings - Senior Director Client Experience & Design Research, RBC
- Ryan Lazar - Country Manager Canada, Qualtrics
- Tristina Keith - Global Head of Alliances, Ipsos
Seating is limited - Don’t miss out!
Event Details
Registration & Networking: 3pm
Speakers and Panel Discussion: 3:30pm - 5:30pm
Q+A/Cocktails & Canapes: 5:30pm - 6:30pm
Address: Ipsos, 160 Bloor St E, 3rd Floor, Toronto, ON M4W 1B9
One-third of CX professionals believe their organization delivers an experience that is worse than promised. What to do?
Learn from industry experts at Air Canada, RBC, Alterna, Ipsos and Qualtrics who have made significant strides delivering against this challenge and are keen to share their learnings.
Join us to learn about best practices and learnings in customer experience. Speakers and panelists will share stories on how they have tackled these challenges head on.
Don't miss your opportunity to hear from:
- Yuliya Chernova - Manager, Air Canada
- Hadja Cherif - Member Experience Manager, Alterna Savings
- Ian Cummings - Senior Director Client Experience & Design Research, RBC
- Ryan Lazar - Country Manager Canada, Qualtrics
- Tristina Keith - Global Head of Alliances, Ipsos
Seating is limited - Don’t miss out!
Event Details
Registration & Networking: 3pm
Speakers and Panel Discussion: 3:30pm - 5:30pm
Q+A/Cocktails & Canapes: 5:30pm - 6:30pm
Address: Ipsos, 160 Bloor St E, 3rd Floor, Toronto, ON M4W 1B9
